Privacity policy
Please read our Privacity policy
The privacy and data protection policy complies with the EU General Data Protection Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), and insofar as it does not contradict the aforementioned Regulation, as provided for in Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights.
Pursuant to the provisions of Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights, Sofbrain S.L. inform you of the existence of automated files of personal data, duly registered in the Registry of the Spanish Data Protection Agency.
Sending personal data through the form provided for this purpose or through the email address provided implies the consent of the owner for their data to be processed automatically and incorporated into their files, for the purpose of managing their request, as well as the possibility of sending them information about services, products or news, through any means, including email. In the case of sending by email, the user gives their express consent for the sending of advertising by this means.
The user is informed that they must fill out the contact form with accurate, true and complete data. The user will be solely responsible for any damage or harm, direct or indirect, that may be caused to Sofbrain S.L. or any third party due to the completion of the form with false or inaccurate data.
If the user is a minor, the express consent of their parents or guardians will be required to proceed with the incorporation and sending of their data through any of the means enabled for such purposes.
Sofbrain S.L. will not transfer the user's data to third parties without the user's express consent, except in those cases where it is essential to transfer said data in order to correctly execute the contracted training service. These data may be transferred to training groups, training organizing entities, public, private and educational entities related to the training process.
You are informed of the possibility of exercising your rights of access, cancellation, rectification and opposition by writing to 
Sofbrain S.L. undertake to comply with their obligation to maintain secrecy and confidentiality regarding the data in their possession and to adopt the necessary measures to prevent their alteration, loss or unauthorized access, pursuant to the provisions of Regulation 994/1999 on Security Measures for files containing personal data.
At Sofbrain S.L. we process the information you provide us with in order to provide you with the requested service and invoice it. The data provided will be kept for as long as the business relationship is maintained or for the years necessary to comply with legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation as to whether Sofbrain .L is processing your personal data, therefore you have the right to access your personal data, rectify inaccurate data or request its deletion when the data is no longer necessary.
By filling out the forms and checking the box “I consent to DATA PROTECTION”, you give your unequivocal and express consent to the processing of your personal data and give your authorization to offer you products and services related to those requested and to retain you as a customer and give authorization to send you advertising related to our products and services by any means (post, email or telephone) and invite you to events organized by the company.
Artificial Intelligence
We may use artificial intelligence technology, such as chatbots supported by large language models, as part of our customer service processes. In doing so, we maintain full control over your data and guarantee that it will not be shared with third parties for the purpose of training AI models.
In order to effectively address and resolve your queries, which are an integral part of fulfilling the service we offer, we process your data based on the legal basis of “performance of a contract” in accordance with the GDPR.
Please be assured that we will never share your sensitive personal information when using AI tools, and that we will ensure that there is no human intervention in any AI technology we use.